Listing 6 Job Skills and CPD Professional Development Courses in Nationwide
loading..
Managing Irate Customers
All organisations will at one point have to deal with irate customers. This is one […]
Customer Service – ILM Unit Certificate
The ILM Unit Certificate – Understanding Customer Service Standards and Requirements – has a strong practical and interactive […]
Customer Care for Telephone Support Staff
The telephone is one of the most common forms of interaction between an organisation and […]
Writing for Business – ILM Unit Certificate
The ILM Unit Certificate – Writing for Business – has the following objectives: To understand the […]
Communication Skills for Customer Care
The core of good customer service/care is found in good interpersonal communications skills. This course […]
Time Management Skills
In today’s world time is a valuable commodity. Productivity, effectiveness and ultimately success all hinge […]