2 E-learning Human Resources - HR Courses in Nationwide

The CIPD level 5 Associate Diploma in People Management is an 11 month part time professional HR qualification designed for those with a keen interest in HR, people management, employee relations and employment law. Designed to ensure that you can achieve a rewarding career in a middle to senior role[...]

The ILM Unit Certificate - Understanding Customer Service Standards and Requirements - has a strong practical and interactive focus to ensure practical results. Objectives Understanding the role of customer service Understanding customer needs and expectations Improve interpersonal communication skills Handle complaints and irate customers effectively Content Basics of Customer Service and Customer Care[...]

In today's world time is a valuable commodity. Productivity, effectiveness and ultimately success all hinge on the same factor: time management. With more and more demands being placed on employees, the employee who can manage time most effectively will always be the most successful. Employees who manage their time effectively,[...]

For any person who finds themselves having to negotiate - whether in business, in the voluntary or community sector, or in your personal life knowing what you want and developing the skills to get results enhances you both materially and emotionally. Our Negotiation to Win course is designed to help[...]