Course description
Course Objectives
Understand the responsibilities and entitlements of the care worker
Promote good practice in the care setting
Recognise the importance of working effectively within a team
Acquire effective communication skills
Assessment Structure
Learner Record (70%)
Assignment (30%)
Entry Requirements
National Vocational Certificate Level 4 Or Leaving Certificate or equivalent qualifications and/or relevant life and work experiences
Course Syllabus
Relating to the client
Dependency and its effect on the client and the carer
Client autonomy
Privacy issues
Strengths of an effective care worker
Personal effectiveness in the care environment
Working effectively in a team
Interpersonal skills
Verbal and non verbal communication techniques
Relating to relevant stakeholders e.g. family
Structure and function of the Irish Health Care Service
Primary, secondary and tertiary health care teams
Reporting and record keeping skills
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