Diploma of Mediation (Online)

Course description

Very few careers offer immense personal and professional satisfaction like mediation and dispute resolution. Sign up for the course and complete the modules below.

Course Units

1. Insights on Mediation and Conflict Resolution
2. Dispute Management and Resolution
3. Organizing Mediation
4. Setting the Foundation for Successful Mediation
5. Meeting the Disputing Parties
6. Choosing a Mediation Strategy
7. Gathering and Evaluating Information
8. Developing Plans for Mediation
9. Gaining Trust and Cooperation
10. Facilitating Productive Mediation
11. Starting the Mediation Session
12. Determining Concerns and Agenda Setting
13. Revealing the Interests Concealed by the Disputing Parties
14. Creating Settlement Options
15. Arriving at a Settlement
16. Gauging Settlement Options
17. Handling Bargaining and Agreeing on a Conclusion
18. Attaining an Official Settlement or Agreement
19. Managing Unique Situations
20. Techniques for Mediation that Involves Multiparty
21. Binding Settlement Agreements (Templates Available)

Career Prospects

Letting a mediator handle dispute can be a more cost-efficient, private and effective solution compared to bringing the case to court and/or hiring lawyers or solicitors.

If this career path captures your interest, you must have the traits to match. The best mediators are honest, fair and confident people who value teamwork. They should also possess good judgment and impressive communication skills. It is indeed a significant and rewarding profession, especially when negotiations turn out to be successful because of the mediator’s ability in providing direction and encourage parties to arrive at a solution that is fair to everyone involved.

Qualified mediators can always find jobs in the government, legal service firms, academic institutions, insurance companies and other private businesses. They can also work as an independent mediator or in a company that provides mediation services. Mediation skills are also pertinent in many careers and industries such as counselling, customer service, management, law, education, sales etc. It can give your existing career a boost and set you apart from other applicants or colleagues.

Advantages

– Free up valuable time, don’t waste time and money travelling to classes
– Study at your own pace whenever and wherever you are
– Study a course that was designed in consultation with the industry
– Have access to a tutor who works in the industry you are training for
– Easy interest-free payment plans from as low as and €28 per week

For more information about this course, please enquire via the enquiry form now.