IT Support Technician Diploma with CompTIA

IT Support Technician Diploma with CompTIA – A Pitman IT Professional Training Course

Diploma Outline

The IT Support Technician Diploma is a great choice if you are looking for a career in IT Support.

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Included in this Diploma is the CompTIA A+. This is recognised as the Industry Standard for establishing a career in IT. It is trusted by employers and CompTIA A+ appears in more tech support job listings than any other IT credential.

It is recognised by companies such as Dell, Intel, HP and Nissan.

You can apply for jobs such as Desktop Support Specialist and IT Technician

* Please note that Vendor specific exams may need to be organised separately.