Emotional Intelligence – Online Course

Course description

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognise his or her behaviours, moods, and impulses, and to manage them best according to the situation.

This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humour to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.

COURSE CONTENT:

01.   3 Ways You Can Develop More Emotional Intelligence and Become a Better Leader

02 – 4 Signs That You Need to Improve Your Emotional Intelligence

03 – 5 Steps You Need to Take to Improve Your Emotional Intelligence

04 – 5 Ways to Utilise Emotional Intelligence at Work

05 – 6 Essential Ways to Boost Your Emotional Intelligence

06 – How to Increase Your Emotional Intelligence

07 – The 4 Best Ways to Enhance Your EQ

08 – The Best Strategies for Developing Your Emotional Intelligence to Improve Your Social Skills.

This is not a tutor-delivered course online.

Instead, we give you online access to the course materials to go through in your own time.

PLEASE USE THE LINK BELOW TO SECURELY BOOK THE COURSE ONLINE:

https://trainingshelf.ie/product/emotional_intelligence/