Creative Problem Solving – Online Course

Course description

“No problem can withstand the assault of sustained thinking”, Voltaire

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

COURSE CONTENT:

This course is designed to help you in the following ways:
• Identify types of information to gather and key questions to ask in problem solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
• Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
• Perform a final analysis to select a solution
• Understand the roles that fact and intuition play in selecting a solution
• Understand the need to refine the shortlist and re-refine it
• Understand how to identify the tasks and resources necessary to implement solutions
• Evaluate and adapt solutions to reality
• Follow up with solution implementation to celebrate successes and identify improvements

This is not a tutor-delivered course online.

Instead, we give you online access to the course materials to go through in your own time.

PLEASE USE THE LINK BELOW TO SECURELY BOOK THE COURSE ONLINE: