Computer Support and Frontline Technician Level 5
Course Details
- Drogheda Institute of Further Education
- Louth
- Computers and IT Training, Digital Marketing
- POA
- Further Education and PLC, Level 5 QQI
- 1 year
Course Description
This course provides learners with a solid foundation in the fundamentals of computer systems, hardware and software maintenance, networking, virtualisation and programming. Surveys have shown serious and increasing shortages of networking personnel in all developed countries, including Ireland. This ensures excellent job opportunities in many ICT areas. Graduates from this course will be well positioned to work in technical support and in troubleshooting a range of hardware issues and problems.
Course Content
- Computer Systems Hardware
- Networking Essentials
- Operating Systems
- Mathematics for IT
- Programme & Design Principles
- Virtualisation Support
- Communications
- Work Experience
- Technical Support
- Cybersecurity
- Opportunity to obtain:
- Google Career Certificate (Google IT Support Professional Certificate)
- CompTIA A+ credential
Certification
QQI Level 5 Certificate in Computer Systems and Networks – 5M0536
Progression Options
Students may progress to a range of related degree courses in Universities and Institutes of Technology.